ULink College Guangzhou

ULC describes a formal Growth Counselling (成长辅导) programme aimed at supporting students' social, emotional and academic development. Growth mentors provide individual and group counselling on issues such as interpersonal skills, stress management, bullying, friendship, low mood, emotional control and eating disorders; sessions are confidential except where there is a clear safety risk. The school also operates a dual-homeroom system (one local, one foreign) and weekly grade-level meetings coordinated by a Grade Level Coordinator to monitor academic and pastoral needs. Teachers, parents or students can refer issues to the Growth Counselling office and there is a documented referral process for teachers and parents. These arrangements are described on the school's student-support pages.

ULC's published admissions policy states the school does not have the hardware or software facilities to accept students with special physical conditions, emotional needs, or learning disabilities, and that such applications are not accepted. The site separately describes academic support through a Learning Center (standardised-test preparation and subject tutoring), but the admissions statement makes clear the school is not a specialist SEN institution and does not admit students whose needs require specialist facilities. The admissions policy is explicit about this restriction rather than describing specific SEN support services. For clarification or case-specific questions the school's admissions office is listed on the website.

ULC states that Grade 9 entrants are placed into intermediate or advanced English classes based on entrance English scores and that an EAL teaching team provides support for Grade 9 intermediate students. The school says EAL teachers work closely with subject teachers inside and outside lessons to support access to curriculum, joint planning and assessment, and lists specific measures such as peer tutoring, dedicated reading time and drama classes. The school's Learning Center additionally offers IELTS/TOEFL/SAT preparation and individual tutoring, which the site presents as broader language and academic support. These EAL arrangements are described on the curriculum and learning-support pages.

The Growth Counselling page describes individual and group counselling that explicitly covers stress management, mood concerns, peer issues, and eating-disorder related support; sessions are provided during school days and students may self-refer or be referred by teachers or parents using the stated referral process. The school's Child Protection Policy (public PDF) further describes staff training, student education on safety and reporting procedures, and the school's responsibilities for creating a safe environment. The counselling page also states confidentiality is maintained unless there is a clear risk of self-harm or harm to others, in which case staff follow referral/reporting procedures. These provisions are documented on the counselling page and in the published child-protection policy.

ULC publishes a detailed Child Protection Policy (downloadable PDF) that sets out the policy statement, definitions of abuse, reporting procedures, a flowchart for suspected incidents, staff code of conduct, recruitment checks, and required training for staff and students. The policy references Chinese law and the UN Convention on the Rights of the Child, states the school will provide parent briefings and distribute the policy to parents at the start of each school year, and names the principal and Growth Mentors as contact points for child-protection matters. The full policy and procedures are available for download from the school website.