Phoenix House International School

Phoenix House supports Social and Emotional Learning (SEL) through a strong emphasis on communication, confidence, and a secure learning environment. The home page highlights the guiding statement “Confidence to communicate. Language to lead,” and the Prep School approach to learning emphasises oracy and the development of independent, creative thinkers in a safe setting. Enrichment programmes and clubs are designed to foster wellbeing and social skills, with the North Peak Enrichment Campus offering learning experiences away from routine pressures to support social development. LAMDA examinations are integrated into the curriculum to improve self-confidence and effective communication. A Head of SEN and Inclusion coordinates targeted learning support in small groups or one-to-one as part of the school's inclusive approach. The Rising Star Award explicitly recognises wellbeing as a focus, alongside life skills and global citizenship.

Phoenix House provides learning support for pupils who need additional assistance, delivered in small groups or through individualised sessions by the PH team. The Head of SEN and Inclusion coordinates this provision in collaboration with the Senior Leadership Team and works with families. The school states it can cater to a diverse range of abilities and offers specialised teaching in areas such as art and sports. The publicly available materials indicate learning support and a Head of SEN and Inclusion, but do not specify particular SEN categories. Phoenix House holds BEACON STATUS for Safeguarding and Student Welfare with COBIS and is a member of IAPS, reflecting commitment to safeguarding and pastoral care.

English is the language of instruction. The site likewise describes a UK-qualified team, including SENCo responsibilities, suggesting an inclusive, English-language curriculum. Public materials do not describe any explicit EAL-specific provision or staff. The teaching team includes UK-qualified professionals as part of a broad international staff, which supports English-language delivery across the curriculum. The language of instruction is reinforced by enrichment content stating that all program delivery is in English.

Mental wellbeing is supported through enrichment activities intended to build confidence and resilience, with a broad emphasis on wellbeing across the school's culture. The Rising Star Award focuses on life skills, wellbeing, sustainability, and entrepreneurship as key outcomes. LAMDA and performing arts activities contribute to social development and self-confidence, supporting wellbeing through communication and presentation skills. The North Peak Enrichment Campus in Hokkaido provides opportunities for learning away from routine pressures, promoting independence and social well-being. Safeguarding policies establish a safe environment for pupils, which is foundational to mental wellbeing.

Phoenix House holds COBIS Beacon Status for Safeguarding and Student Welfare (the first school in Japan to achieve this) and is a member of FOBISIA/IAPS networked safeguarding standards. The school maintains a designated safeguarding lead (DSL) and all staff receive safeguarding training to recognise and report concerns. Safeguarding procedures require recording concerns in CPOMS and following strict reporting protocols to the DSL; personnel records and confidentiality are protected. The DSL coordinates liaison with external agencies as needed, and there are formal Parent involvement mechanisms within safeguarding procedures. Safe recruitment practices are followed, and safeguarding records are managed securely and in line with policy.