United Arab Emirates, Dubai
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The Counselling Department provides a wellbeing support system for students, parents, and staff, following International School Counselling Association (ISCA) practices. There are three school counsellors: Lower School (FS-Year 4), Middle School (Year 5-9), and Upper School (Year 10-13) who offer support to students experiencing difficulties. They provide individual and group counselling, classroom sessions, resilience-building, social-emotional support, mindfulness, and support for exam-stress and friendship/relationship issues. They also support families and teachers through webinars on parenting skills and wellbeing topics, and address trauma and bullying issues. The counselling team collaborates with staff and families to ensure students are academically, socially and emotionally prepared to be empathetic and balanced global citizens.
The Policy of Provision for Students of Determination implements a whole-school, inclusive education approach with early identification and a graduated support system. The school uses a Wave framework (Wave 1–3) to determine provision levels, with Wave 3 involving an Individualised Education Plan (IEP) and potential specialist input. KHDA recognises 12 categories of SEND, including Intellectual Disability, Specific Learning Disorders, Autism Spectrum Disorders, ADHD, Developmental Delay, and English as an Additional Language (EAL). The Inclusion Team includes the Governor for Inclusive Education, the Director of Inclusion/SENDCo for different year bands, an ASD Specialist, and Inclusion Language Development Specialists, and coordinates with external professionals as needed. Admission is not refused based solely on SEND, and staff use provision maps and IEPs to plan and monitor individual support; there is an emphasis on partnership with parents and ongoing staff development.
EAL/ELL policy defines EAL as students whose first language is not English, and notes that over 60% of the student body are EAL; the EAL classification is independent of English proficiency level. The aims are to enable EAL/ELL students to access the curriculum fully, to provide a safe, welcoming environment, and to ensure attainment appropriate to individual abilities. Learning and teaching include outside-class listening, speaking, reading, and writing support, with teachers and learning support assistants, plus extensive use of visuals, key vocabulary, and contextual clues; home-language considerations and bilingual resources are promoted. Ongoing assessment and data-tracking monitor language development and academic progress, with progression decisions based on multiple factors beyond test scores. The ELL provision strategy includes interventions (Tier 3 specialist lessons where needed), personalised Learning Profiles, scaffolded teaching, extracurricular support such as the Watch Me Fly EEE Club, Home Language Support, and collaboration among staff, parents, and external agencies; students exit ELL when they demonstrate independence and age-appropriate English proficiency.
The wellbeing framework is anchored in the Counselling Department, which provides dedicated support for mental health, including resilience-building, mindfulness, trauma support, and social-emotional development. Wellbeing is explicitly referenced as a core consideration within the EAL policy's inclusive aims, highlighting the school's commitment to students' mental, emotional, and physical wellbeing. Student voice and leadership initiatives foster wellbeing by promoting agency, confidence, and peer support, including a senior leadership team and student councils. Safeguarding policies reinforce mental wellbeing by ensuring safe environments, safeguarding training, and access to counselling as part of safeguarding provisions. The school emphasizes collaboration among students, families, and staff to support holistic wellbeing and the development of healthy, balanced lives.
Safeguarding is an overarching policy with modules covering Child Protection, Attendance, Behaviour Management, Anti-bullying (including cyberbullying), Counselling, IT Acceptable Usage, First Aid, Health and Safety, Safer Recruitment, Code of Conduct, Whistleblowing, SEND, Missing Child Policy, and Intimate Care. The policy aligns with UAE Children's Rights Law and UK Keeping Children Safe in Education guidance, based on Working Together to Safeguard Children frameworks. All staff have a responsibility to provide a safe environment, be alert to signs of abuse, identify children who may need extra help, and work with external services as needed. An emphasis on e-safety, safeguarding procedures, and staff training underpins daily practice to protect students. Parents and students are involved where practicable, and concerns are shared with appropriate agencies as part of safeguarding practice.